Effective January 1, 2024
Refund Policy
WIPN values the satisfaction and engagement of our members and participants in our events. This Refund Policy outlines the terms under which refunds may be requested and issued, reflecting our commitment to fairness and transparency.
Membership Fees
- All sales, including membership fees, are final upon transaction completion.
- Membership fees are processed as recurring payments through Stripe. Members will be notified prior to any renewal charges.
- Members wishing to cancel their membership are able to do so from their profile page, or by contacting us within 5 business days of renewal date.
Event Registration
- Registrants for any WIPN event must request refunds at least 5 days prior to the event date to be considered for refund.
- WIPN does not guarantee refunds for event registrations.
- Requests for refunds should be submitted in writing or by email to the designated WIPN contact.
- In lieu of refunds, credits may be issued at WIPN's discretion. These credits can be applied to future event registrations.
Cancellation by WIPN
- In the rare event that WIPN cancels an event or membership service, registrants will be offered a full or prorated refund.
Automatic Membership Renewal
- Membership is automatically renewed annually. Members are responsible for cancelling their membership if they no longer wish to be part of WIPN. Cancellation can be processed through the member's profile.
- WIPN does not offer partial refunds for cancellations occurring mid-membership term.
- Members who choose not to renew their membership plan will maintain their subscription until the end of their current billing period.
Refund Requests
- To request a refund or cancellation, members and event participants must contact WIPN via the provided email or through the contact form on our website.
- Please include your name, details of the membership or event registration, and the reason for the refund request.
Changes to Refund Policy
- WIPN reserves the right to update or modify this refund policy at any time without prior notice. Members and participants are encouraged to review the policy periodically.
Contact Information
- For any questions or concerns regarding our refund policy, please contact us.