Serve as a resource to plan sponsors and financial advisors for matters related to ERISA compliance, plan design and governmental reporting. This person is the single point of contact for employer, financial profession and plan sponsor for their accounts. A Retirement Plan Consultant is able to handle client meetings both in person and via phone. This position serves as the retirement Plan expert on testing, 5500, loans and distributions. Additionally, this individual can easily grasp plan design with the ability to assist in plan operation and document updates.

The Regional Vice President’s (RVP) primary responsibility is to facilitate the growth of retirement plan sales through Financial Professionals, TPAs, RIAs, and DC I/O Firms. This is accomplished through promoting both our product options and our alliance partners’ products, advising and assisting Financial Professionals during the prospecting stage, and attending sales calls as requested.

Serve as a resource to plan sponsors and financial advisors for matters related to ERISA compliance, plan design and governmental reporting. This person is the single point of contact for employer, financial profession and plan sponsor for their accounts. A Retirement Plan Consultant is able to handle client meetings both in person and via phone. This position serves as the retirement Plan expert on testing, 5500, loans and distributions. Additionally, this individual can easily grasp plan design with the ability to assist in plan operation and document updates.

The Account and Client Management supports a portfolio of defined contribution retirement plans (401(k), 403(b), 457) and serves as the primary point of contact for plan sponsors, financial professionals, and TPAs. This position is a subject matter expert responsible for delivering proactive service and strategic support to ensure client satisfaction, retention, and profitability. Collaborate cross-functionally to resolve complex issues, lead client meetings, and drive continuous improvement initiatives. Maintain deep knowledge of retirement plan operations, support internal projects, and mentor new team members.

This position is responsible for all special trading requests, corrections, transactions, trading on incoming and outgoing plan transfers, imports and exports to custodians, share and cash reconciliation, fund mappings, and model maintenance.

The Internal Sales Consultant collaborates with a team that includes a wholesaler and a relationship manager to educate financial advisors about retirement plans, focusing on 401(k) offerings, and to integrate John Hancock’s retirement solutions into their product portfolios. The ISC identifies needs and delivers solutions that align with the priorities of both the company's key decision-makers and the financial advisors. Partnering with a Regional Vice President, the ISC will proactively manage and develop their territory, primarily through phone, email, and web interactions. They will use their discretion and judgment to strategically oversee their territory, offering insights, practice management ideas, and marketing support to registered representatives within the designated area.

Manulife John Hancock is seeking a dynamic and strategic leader to join our team as AVP, Regional TPA Channel Leader. In this senior role, you will lead a high-performing team and drive strategic partnerships with key Third Party Administrator (TPA) firms. You’ll play a pivotal role in shaping and executing our TPA channel strategy, positioning Manulife John Hancock as the Partner of Choice in the retirement plan industry.

Manulife John Hancock is seeking a dynamic and strategic leader to join our team as Strategic Partner Director, National TPA Channel. In this role, you will strengthen partnerships with key Third Party Administrator (TPA) firms, passionate about driving revenue growth, improving client retention, and enhancing operational efficiency and service experience across our block of unbundled retirement plan clients. The ideal candidate will advocate for TPA interests in internal initiatives and workgroups, while also delivering compelling presentations to both internal stakeholders and external partners. You’ll play a pivotal role in shaping and executing our TPA strategy, positioning Manulife John Hancock as the Partner of Choice in the retirement plan industry.

The Plan Termination Consultant is a position on the Plan Terminations Team responsible for all aspects of processing DC Plan Terminations. The Plan Termination Consultant is responsible for managing all aspects of plan administration for an assigned caseload of clients.

The Internal Sales Consultant (ISC) is a member of the Inside Sales organization and is tasked with identifying, developing, and maintaining selling relationships in the broker-dealer community within their assigned territory. Drives revenue growth and acceleration within assigned regions and proactively seeks out new ways and solutions to continue to increase revenue growth. This is a high-performing outbound sales production role.

Work Arrangement - Hybrid within the Atlanta metro area As an Advisor Experience Specialist will work to develop, maintain, and deepen relationships with our Financial Advisor and TPA partners. To be successful in this role, you will be personable, detail-oriented and motivated by achieving and exceeding goals. In this role, you will be responsible for building strong relationships and engaging directly with leading retirement plan advisors and consultants, as well as home office and external business partners. Your skills will be crucial in supporting the sales process by successfully completing implementation paperwork and overseeing the implementation to ensure a positive and successful outcome for the financial advisor.

We are seeking a highly skilled and driven Process Improvement Engineer to lead enterprise-wide initiatives focused on enhancing operational efficiency, quality, and customer satisfaction. This role will leverage Lean principles and continuous improvement methodologies to assess, design, and implement process strategies across diverse business functions, including technology, operations, product, and servicing within the retirement plan services and retail financial servicing domains (e.g., Transfer Agency, Broker Dealer, Mutual Funds).

Compliance position that has an advanced understanding of all plan types and facilitates more complex interactions with the Plan Consultants.

This position is responsible for providing client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed understanding of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.